Warranty

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NEW Stair Lift, Vertical Lift, Dumbwaiter, Elevator, or Incline Platform Lift

AmeriGlide, Inc. warrants to the original purchaser (non-transferable) of a new Stair Lift, Vertical Lift, Dumbwaiter, Elevator, or Incline Platform Lift manufactured by or for AmeriGlide, Inc. to be free from defects in material or workmanship during the Warranty Period defined as follows:

  • 30 Days for batteries
  • 2 Years for component parts including the circuit boards
  • 5 years for the drive train (motor and gear box), gear rack, pinion gear

The company shall repair/replace defective parts with new or reconditioned parts; or replace with an entirely new Product at AmeriGlide, Inc.'s option, without charge to the original purchaser. Shipping costs to and from AmeriGlide, Inc. for returns pursuant to this Limited Warranty shall be paid by the purchaser.

Original parts replaced by AmeriGlide, Inc. or an authorized dealer, become the property of AmeriGlide, Inc. Any after-market additions or modifications will not be warranted. The purchaser is responsible for the payment, at current rates, for any service or repair outside the scope of this Limited Warranty.

AmeriGlide, Inc. makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this Product other than as set forth herein.

AmeriGlide, Inc. makes no warranty or representation, either express or implied, with respect to other manufacturer's product or documentation, quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description.

Except as provided below, AmeriGlide, Inc. is not liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the Product. Under no circumstances shall AmeriGlide, Inc. be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product.

This Limited Warranty and remedies set forth herein are exclusive and in lieu of all others, oral or written, expressed or implied. No reseller, agent or employee is authorized to make any modification, extension or addition to this Limited Warranty.

Labor costs are not covered by this Limited Warranty.

 

Limited Warranty Conditions

The above Limited Warranty is further subject to the following conditions: This Limited Warranty extends only to Products distributed and/or sold by AmeriGlide, Inc.. It is effective only if the Products are purchased and operated in the USA. (Within the USA including US 48 States, Alaska and Hawaii.)

This Limited Warranty covers only "normal use" of the Product ("Normal Use" as used herein, is defined as "the use by a single individual who meets the maximum capacity designated by the unit data tag and operates the unit as defined by the guidelines and instructions presented in this document"). AmeriGlide, Inc. shall not be liable under this Limited Warranty for any damage or defect resulting from (i) misuse, abuse, neglect, improper shipping, storage, or operation; (ii) service or alteration by anyone other than the company; or (iii) damages incurred through irresponsible, non-intended, or any other use other than Normal Use.

You must retain your bill of sale or other proof of purchase to receive Limited Warranty service. No Limited Warranty extension nor extension of the Warranty Period will be granted for any replacement part(s) nor any new Product furnished to the purchaser in fulfillment of this Limited Warranty.

Please note, any warranty services or questions must be accompanied by the serial number, located on the chassis of the lift. This number serves as your warranty number and must be retained. AmeriGlide, Inc. will offer no warranty service without this number.

All warranty claims must be reported to the dealer from whom the lift was purchased as they have responsibility for handling your warranty claim. The dealer is to contact the Service Department of AmeriGlide, Inc. and provide the serial number of the lift along with a description of the events leading to the warranty claim. Dealers may charge for labor, service, travel, or other associated costs to make repairs, and such charges are not covered by this Limited Warranty. All parts used to replace defective materials must be genuine Ameriglide, Inc. parts to be covered by this Limited Warranty. This Limited Warranty gives you specific legal rights, and you many have other rights which may vary from state to state.

==============  Other Products  =============

Reconditioned Stair Lifts: AmeriGlide Reconditioned Stair Lifts (Electric or Battery Powered) are warranted to the original purchaser to be free from defects in material and workmanship for a 3-year period on the drive train and a 1-year period on all component parts of the lift.

Used Stair Lifts: AmeriGlide Used Stair Lifts (Electric or Battery Powered) are warranted to the original purchaser against part failure for 1 year. Some cosmetic imperfections are to be expected with Used Stair Lifts and these are not covered under any warranty.

Bath Lifts: AmeriGlide Bath Lifts include a 1-year warranty.

Evacuation Products:  AmeriGlide EVAC+CHAIRS are warranted to the original purchaser against defective materials or workmanship that affects product performance and customer satisfactions for a period of (15) years after the date of delivery.  Expendable components and parts subject to wear and deterioration in the ordinary course of use are warranted for a period one (1) year.

Lift Chairs:  AmeriGlide Lift Chairs come with 1 year in-home parts and service warranty.

Mobility Scooters:  Most AmeriGlide Mobility Scooters come with a 1 year parts and in-home labor warranty that only covers the original purchaser.  Customers can also opt for extended warranty options that are available at affordable prices.

Pool Lift: The AmeriGlide Pool Lift is warranted to be free from material and workmanship defects for a period of (3) years with the exception of the battery pack, seat, spreader bars, sling, and powder coat finish, which each have a (1) year warranty. 

Reconditioned Vertical Platform Lifts: come with a 1-year component parts warranty and a 3-year drive train warranty.  This warranty only covers the original purchaser and is non-transferable. 

Walk In Tubs: AmeriGlide Sanctuary Walk In Tubs come with a lifetime door seal warranty, a 10-year tub unit warranty, a 5-year pump and motor warranty, and a 1-year faucet warranty.

Wheelchair Lifts: AmeriGlide Wheelchair Lifts, except for the Econo Wheelchair & Scooter Lift, come with a 3-year transferable warranty. The Econo Wheelchair & Scooter Lift comes with a 1-year warranty that is non-transferable and only covers the original purchaser.

Exceptions to all warranty's listed above:

  • Damage resulting from improper installation or operation.
  • Negligence, alterations, abuse or misuse of the equipment.
  • Fire, flood, acts of God.
  • Torn or dirty upholstery.
  • Shipping damage.
  • Parts used that are not supplied by AmeriGlide.
  • Labor fees for installation work or service calls.

Details applying to all warranty's listed above:

No warranty is extended, express or implied, whether of merchantability or fitness for a particular purpose, after expiration of 10 years from the date of original purchase of the unit. AmeriGlide and its dealers shall not be liable for any consequential, special or incidental damages arising out of the purchase or use of the unit or resulting from the breach of this Limited Warranty, or any implied warranty. The limit of liability of AmeriGlide and its dealers hereunder shall be the unit's purchase price. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, or legal remedies, so these above limitations may not apply to you. This Limited Warranty gives you specific legal rights, and you may have other rights which vary from state to state.

Making warranty claims:

All warranty claims must be reported to the dealer from whom the lift was purchased as they have responsibility for handling your warranty claim. The dealer is to contact the Service Department of AmeriGlide and provide the serial number of the lift along with a description of the events leading to the warranty claim. Dealers may charge for labor, service, travel, or other associated costs to make repairs, and such charges are not covered by this Limited Warranty. It is permissible to have any repairs or replacement work done as a result of any defects in material and workmanship by someone other than the Dealer under this Limited Warranty. However, the Limited Warranty does not cover any charges or expenses assessed by any such other person or company performing such repairs or replacement work. All parts used to replace defective materials must be genuine AmeriGlide parts to be covered by this Limited Warranty.

Service:

If a product you purchased from AmeriGlide is not operating correctly, call 1 (800) 922-3659 to speak with a customer service representative who can help arrange to have your product serviced and repaired.

 

 

 

 

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